Road Runners Policies

CANCELLATIONS & RESCHEDULING

ALL CANCELLATIONS ARE TO BE MADE BY PHONE ONLY! NO EMAILS OR TEXTS!

More than 30 days advance notice: Full refund of deposit less $25
Between 15-30 days notice: Loss of deposit plus $25
Less than 15 days notice: Charged for the full stay.
No refunds for early departures for any reason including inclement weather.
2 night booking minimum for hotel rooms and 3 night booking minimum for cabins Memorial Day thru Labor Day; otherwise 2-night booking minimum in the off season.

RESERVATIONS

You must be 21 years of age or older to reserve and you must have a credit card in your name.

A 50% deposit of the total amount due must be paid at the time of booking. The remaining balance is due within 7 days of check in. We will automatically attempt to charge the second payment to the card on file or an alternate card that you specify. If the transaction does not go through, we will contact you at the e-mail address on file and subsequently using the phone number on file to assist you in facilitating the second payment; however, if after making these attempts to contact you and the payment has not been received by the 2nd day after the due date of your second payment, without further notice to you, we may treat your non-payment as a cancellation by you of your reservation, may rent the unit to another person and will apply the cancellation policies to your deposit.

Your reservation is not a rental agreement. We reserve the right to require you to leave without refund for offensive, illegal, dangerous or destructive behavior.

We accept Visa, MasterCard, Discover and American Express

PETS

Dogs only. Some dogs may not be permitted, please seek approval PRIOR to booking. There is a $50 NONREFUNDABLE pet cleaning fee for the Cabins AND Motel. PLEASE NOTE THAT THIS IS NOT A DAMAGE FEE. In the event that your pet damages Beaver Lake View Resort or Roadrunner Inn property, you will be billed separately for the repair and/or replacement of the item.

Pets CANNOT be left alone on the property or inside the Cabin at any point during your stay. Please be aware, if you leave your pet MUST go with you.
Prior verbal approval must be given BEFORE your arrival.
Pet guest rental $50 per stay.
Pets must be over 1 year of age.
Pets must be house trained
40 lbs weight limit
One pet limit per stay
Please clean up after your pets while outside on the property. $15 fine per violation
For your pet’s safety, please keep pets leashed while outside on the property.
Excessive noise will not be tolerated. If pet noise is determined excessive, guests will be asked to leave without a refund or credit.
In the event that pets have an accident in Cabins or Motel rooms, it is your responsibility to clean the accident and notify Roadrunner Inn staff. So, that the accident can be properly cleaned before the arrival of the next guest.

For any questions please contact us at (479) 253-8166

Smoking and additional information

“All motel rooms, and cabins have a STRICT NO INDOOR SMOKING POLICY. In an effort to keep the property as clean possible, we ask you do not throw your cigarettes on the ground or in any indoor trashcans. In Arkansas, it is ILLEGAL to smoke in hotel room. Guest caught smoking inside will be charges a $500 order removal fee.

If additional cleaning*, that exceeds the normal cleaning routine, your party will be charges a minimum $100/hr cleaning fee, plus the cost of any necessary repairs and damages

*Additional cleaning, includes but is not limited to excessive trash, stains, missing or broken items, disposal or storage of forgotten items, etc.

All items within the rooms and cabins, are property of the Roadrunner Inn and Beaver Lake View Resort. If it is determined that items are missing or damaged, an additional fee will be charged to your account. Please inform staff, if any items such as dishes, towels, etc. are broken during your stay, so they can be promptly replaced.

Daily service is not included. If additional towels, soaps, blankets, etc are needed please contact the staff. We will be happy to help you!

Guest are responsible for the safety of their party. Do not leave minors unaccompanied at anytimes on the property.

Please be courteous of others and observe quiet hours. If you are being disturbed by another guest, please notify immediately, We allow one warning before being asked to leave without a refund.